Shipping & Return
Shipping Country and Delivery Time
Juhree Erba provides world-wide shipping. The delivery will take 2-3 business days to maximum 4-5 business days. Items will ship from Seoul, South Korea.
We offer free FedEx shipping for orders over 500 USD. For orders that are under 500 USD, the shipment costs will be as follows:
- South Korea: 4 USD
- Rest of Worid: 30 USD
Tracking and Shipping status
Once your order has been dispatched you will receive an e-mail with shipment tracking information. You may follow the link in the email to check the estimated arrival of your order.
Delivery check site
Taxes and Duties
International shipping does not include duties and taxes. Customers are responsible for any customs fees, duties, or taxes that may apply upon delivery. We advise international customers to calculate applicable duties and taxes before purchasing.
If the customer refuses the delivery due to the imposed taxes and any other fees, the package will either be destroyed or returned to us in those cases, any additional fee occurred will be the responsibility of the customer and original order will not be refundable.
Return & Exchange
Returns are accepted within 14 days of the purchase. If you would like to request a return, please let us know via email including your order number. Instruction for a return will be given to you within 3 business days. All products must be returned as new condition, including the original tags, dust bag and gift box.
We offer free shipping for orders over 500 USD, but upon return items, the initial and return shipping cost will be customer's responsibility. Customers shall return products at customers' expense on return shipping and the following return shipping charge will be deducted from the refund amount.
Within EU region:
Migliacci Filippo Via Livornese di Sotto, 26
51013 CHIESINA UZZANESE (PT), Italy
Rest of World:
229 Yeoksam-Ro Gangnam-Gu #404, Seoul, South Korea
서울시 강남구 역삼로 229 4층 404호
Once we received your returning item, we will refund you by your original payment method. Most cases, refund process takes up to 14 business days. The return shipping cost will be either deducted.
For further questions and concerns, please contact us at firstname.lastname@example.org